We are thrilled to welcome you to our VIP program. Please read below for any and all FAQs. Don't see your question answered? Feel free to drop us an email at hello@shopladyco.com
xoxo, Abby and the LADYCO team
Free money at LADYCO, what?
We reward you for both how often you shop + how much you spend! You earn a pint for EVERY dollar you spend. You can redeem your points at the first tier, or bank them for a bigger discount later. At 100 points you can redeem $5 off your purchase, at 500 points you can redeem $37 off your purchase, at 1000 points you can redeem $100 off your purchase!
So how do I get involved?
Next time you are in the shop, we will ask you if you want to be part of our VIP program! Our amazing sales associate will get you a card on which you just need to fill in your information and address. We will record the total* you spent that day in the first box on the card. We keep your cards in-house, so no need to worry about carrying it with you. The next time you visit, grab your card from the VIP box at the back of the shop, and bring it up to the register when you are ready to check out.
What's with the * after 'total'?
The amount you earn on your order is calculated pre-tax, post-discounts.
What if I return or exchange something?
For any returns we will decrease your points in our system.
How do I get my reward?
You will receive an email, letting you know that your points are ready to redeem! Simply redeem online for online purchases, or ask a sales associate to apply your rewards at check out in store.
I'm an online customer. Can I participate?
Absolutely! When you place your order online, you earn points through our system!
What other fine print should I note?
We do not share your information with anyone and only use your contact information for internal operations.
LADYCO reserves the right to modify or cancel the program. Fifteen days' notice will be given in the event this ever happens.
In the event of any discrepancies, LADYCO management will audit your rewards account against your customer record. In the event purchases have been falsified, customer will be excluded from further participation in the program.